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Short answer JazzCash’s USSD code is
*786#. JazzCash’s website says “Any JazzCash account holder can make payments via App and USSD” and tells customers to dial*786#. The only official source tying it to Jazz SIMs is a 2019 JazzCash Facebook post, which told customers to dial*786#“from your Jazz/Warid number”. Its account page says you can open an account “on any mobile network”, and the only method it describes is the JazzCash app.
At a glance
- USSD code:
*786#(JazzCash bill payments FAQ ↗ · checked 2026-09-28)- Block your debit card from a Jazz SIM:
*786*6*4*3#(JazzCash debit card FAQ ↗ · checked 2026-09-28)- Zong, Ufone, Telenor: the JazzCash app (JazzCash create account ↗ · checked 2026-09-28)
- Helpline from Jazz: 4444 (JazzCash contact ↗ · checked 2026-09-28)
- Helpline from any network: 111-124-444 (JazzCash contact ↗ · checked 2026-09-28)
- WhatsApp: 0325-4444786 (JazzCash contact ↗ · checked 2026-09-28)
Pick your SIM’s network. JazzCash publishes two USSD codes. It gives the card-block code for Jazz customers; for *786#, the only official source naming a network is its 2019 Facebook post, which names Jazz and Warid. For the other networks JazzCash names the app and the helpline.
| What you want to do | Code |
|---|---|
| Open the JazzCash menu | *786# |
| Block your debit card | *786*6*4*3# (JazzCash gives this code for “Jazz customer”) |
| Create an account without the app | JazzCash’s terms say a new account can be created “using USSD”. The only steps it has published are in a 2019 Facebook post: dial *786# from your Jazz number and enter your CNIC’s date of issue |
Source: JazzCash bill payments FAQ ↗, JazzCash terms ↗ and a JazzCash Facebook post (2019) · checked 2026-09-28
| What you want to do | Code |
|---|---|
| Open an account | The JazzCash app |
| Block your debit card | The JazzCash app, or the helpline on 111-124-444 |
| Other help | Helpline 111-124-444 or WhatsApp 0325-4444786 |
Source: JazzCash create account ↗ and JazzCash contact ↗ · checked 2026-09-28
| What you want to do | Code |
|---|---|
| Open an account | The JazzCash app |
| Block your debit card | The JazzCash app, or the helpline on 111-124-444 |
| Other help | Helpline 111-124-444 or WhatsApp 0325-4444786 |
Source: JazzCash create account ↗ and JazzCash contact ↗ · checked 2026-09-28
| What you want to do | Code |
|---|---|
| Open an account | The JazzCash app |
| Block your debit card | The JazzCash app, or the helpline on 111-124-444 |
| Other help | Helpline 111-124-444 or WhatsApp 0325-4444786 |
Source: JazzCash create account ↗ and JazzCash contact ↗ · checked 2026-09-28
Tip On a Telenor SIM,
*786#is the Easypaisa code, not JazzCash’s. On Jazz, Zong and Ufone SIMs, Easypaisa’s code is*2262#. See Easypaisa codes.
Dial *786# on a Jazz SIM and choose from the menu, or use the app. Jazz’s self-service page lists balance checks, MPIN creation or change, bill payments and money transfer among the JazzCash services on the 4444 helpline. These are helpline services, not USSD codes. Jazz says a call to 4444 costs Rs2.39.
JazzCash says you cannot make transactions for the first 2 hours after your account is created, as a security measure.
*2262# is the code of the Asaan Mobile Account scheme. PTA’s press release of December 14, 2021 says the scheme “allows opening of mobile banking account by dialing a simple code *2262# from any mobile phone (smart or feature phone) using a SIM of any mobile operator and making transactions without the need for internet connectivity.”
JazzCash’s terms publish this table of limits, in rupees. JazzCash says the limits apply to the account level “regardless of whatever channel is used”.
| Account level | Daily credit | Daily debit | Monthly credit | Monthly debit | Yearly credit & debit | Maximum balance |
|---|---|---|---|---|---|---|
| Level 0 | Rs25,000 | Rs25,000 | Rs50,000 | Rs50,000 | Rs200,000 | Rs200,000 |
| Level 1 | Rs100,000 | Rs100,000 | Rs300,000 | Rs300,000 | Tables differ | Tables differ |
| Asaan Digital Account | Rs3,000,000 | Rs1,000,000 | Rs3,000,000 | Rs1,000,000 | Rs12,000,000 | Rs3,000,000 |
| Freelance Digital Account | Rs1,400,000 | Tables differ | Rs1,400,000 | Rs1,400,000 | Rs16,800,000 | Rs3,000,000 |
| Asaan Digital Remittance Account | Rs1,000,000 | Rs1,000,000 | Rs3,000,000 | Rs3,000,000 | Rs36,000,000 | Rs3,000,000 |
| Level 2 (Digital Account) | Rs1,000,000 | Rs1,000,000 | Rs3,500,000 | Rs3,500,000 | Rs42,000,000 | Rs5,000,000 |
Source: JazzCash terms ↗ and JazzCash international remittance section ↗ · checked 2026-09-28
A second JazzCash table, in the international remittance section of its website, gives different figures in three places:
The second table has no Level 0 row. Its terms say the limits “can be extended” and that the call centre can give “the updated information for products and limits”. JazzCash also caps JazzCash-to-JazzCash transfers at five sent and five received a day.
The State Bank of Pakistan’s Consolidated Customer Onboarding Framework (BPRD Circular No. 01 of 2025, July 25, 2025) sets these limits for a branchless banking account: Rs100,000 a day and Rs300,000 a month, applied separately to credits and debits, and a maximum credit balance of Rs1,000,000. The SBP website serves only the circular’s cover letter, so we read the framework’s text from a copy hosted by a bank. These are SBP’s figures. The daily, monthly and balance figures for Level 1 in JazzCash’s terms match them.
These figures come from the Mobilink Microfinance Bank schedule of charges for July 1 to September 30, 2026 ↗. Fees exclude tax unless the schedule says otherwise.
| Service | Charge | Note |
|---|---|---|
| Cash withdrawal at an ATM | Rs35 | Includes tax and 1-Link charges |
| Cash withdrawal at an agent | Rs7 to Rs690, by amount | Includes tax; slabs below |
| Cash deposit (cash-in) | 0.5% of the amount | Excludes FED |
| JazzCash to JazzCash | Free | Up to 5 sent and 5 received a day |
| Any USSD transaction | Rs1 per transaction | Financial and non-financial |
| Any app transaction | Rs1 per transaction | Financial and non-financial |
| Biometric verification in the app | Rs100 | |
| Inactive account | Rs100 a month | After 12 months with no activity |
| Payments by Raast QR | Free | For consumers |
| Transfer to a bank account (IBFT) | Free up to Rs25,000 a month, then 0.1% or Rs200, whichever is lower | Plus a Rs1.55 processing fee; see IBFT charges |
Cash withdrawal at an agent, including tax:
| Amount | Charge |
|---|---|
| Rs1 to Rs200 | Rs7 |
| Rs201 to Rs500 | Rs12 |
| Rs501 to Rs1,000 | Rs20 |
| Rs1,001 to Rs2,500 | Rs40 |
| Rs2,501 to Rs4,000 | Rs70 |
| Rs4,001 to Rs6,000 | Rs100 |
| Rs6,001 to Rs8,000 | Rs130 |
| Rs8,001 to Rs10,000 | Rs180 |
| Rs10,001 to Rs13,000 | Rs230 |
| Rs13,001 to Rs16,000 | Rs280 |
| Rs16,001 to Rs20,000 | Rs330 |
| Rs20,001 to Rs25,000 | Rs380 |
| Rs25,001 to Rs30,000 | Rs470 |
| Rs30,001 to Rs40,000 | Rs560 |
| Rs40,001 to Rs50,000 | Rs690 |
Source: Mobilink Microfinance Bank schedule of charges, July 1 to September 30, 2026 ↗ and JazzCash terms ↗ · checked 2026-09-28
The schedule says “JazzCash reserves the right to charge lower or up to the fee mentioned.”
| Channel | Contact |
|---|---|
| Helpline from a Jazz number | 4444 (24/7) |
| Helpline from any network | 111-124-444 (24/7); JazzCash also prints it as 051-111-124-444 |
| 0325-4444786 | |
| complaints@jazzcash.com.pk | |
| Agents and retailers only | 1344 from a Jazz number |
Source: JazzCash contact ↗ · checked 2026-09-28
If you are not satisfied with JazzCash’s response, its contact page points you to SBP’s complaint portal, Sunwai ↗, and to the Banking Mohtasib Pakistan ↗.
Warning JazzCash says: “JazzCash will never ask for your PIN, OTP, or password. If you receive a suspicious call or message, report it immediately on helpline 4444.” In a public advisory on June 11, 2026, Jazz warned customers about phishing, fake reward offers, impersonation scams, deceptive calls and fraudulent messages. Kazim Mujtaba, President of Jazz GSM, told customers to “never share passwords, PINs, OTPs, or financial information.” From a Jazz number, report fraud on 4444; from any other network, call 111-124-444.
JazzCash is run by Mobilink Microfinance Bank Limited (MMBL). The bank’s financial statements say it obtained its microfinance licence from the State Bank of Pakistan on September 12, 2011, and that it offers branchless banking services under an SBP branchless banking licence, through an agency agreement with Pakistan Mobile Communications Limited (PMCL), a related party. The bank’s website says Jazz and its “sister concern” Mobilink Microfinance Bank Limited operate JazzCash together. The bank’s ultimate parent is Veon Limited (MMBL financial statements, June 2025 ↗).
Its website says you can open an account on any mobile network through the JazzCash app. For help, call 111-124-444 or message 0325-4444786 on WhatsApp.
On a Telenor SIM, *786# is Easypaisa’s code. JazzCash’s only official statement tying *786# to a network, a 2019 Facebook post, names Jazz and Warid numbers.
On a Jazz SIM, dial *786# and choose from the menu, or call 4444. Each USSD transaction costs Rs1.
On a Jazz SIM, dial *786*6*4*3#. On any network, block the card in the JazzCash app, or call 4444 from a Jazz number or 111-124-444.
*786# from a Jazz/Warid number, 2019