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Short answer JazzCash’s SIM code is
*786#, and JazzCash ties it to Jazz numbers. For Zong, Telenor and Ufone SIMs, JazzCash publishes no dial code: it tells you to open your account in the JazzCash app, which works “on any mobile network”.0325-4444786is JazzCash’s own WhatsApp number, and 111-124-444 is its helpline from any network. Do not dial*786#on a Telenor SIM for JazzCash: on Telenor it opens Easypaisa.
At a glance
- JazzCash code on a Jazz SIM:
*786#(JazzCash money transfer FAQ ↗ · checked 2026-11-12)- Block your debit card from a Jazz SIM:
*786*6*4*3#(JazzCash money transfer FAQ ↗ · checked 2026-11-12)- Zong, Telenor, Ufone: the JazzCash app (JazzCash create account ↗ · checked 2026-11-12)
- WhatsApp: 0325-4444786 (JazzCash contact ↗ · checked 2026-11-12)
- Helpline from Jazz: 4444 (JazzCash contact ↗ · checked 2026-11-12)
- Helpline from any network: 111-124-444 (JazzCash contact ↗ · checked 2026-11-12)
- Cost of a USSD session: Rs1 per transaction, Rs1 per balance check (JazzCash schedule of charges, October 1 to December 31, 2026 ↗ · checked 2026-11-12)
This table answers the question most people search for: “which code do I dial on my SIM?” It puts JazzCash next to Easypaisa, because the same *786# opens a different wallet depending on the network.
| Your SIM | For JazzCash | For Easypaisa |
|---|---|---|
| Jazz | *786# | *2262# |
| Zong | The JazzCash app (no code published) | *2262# |
| Ufone | The JazzCash app (no code published) | *2262# |
| Telenor | The JazzCash app (no code published) | *786# |
Source: JazzCash money transfer FAQ ↗, JazzCash create account ↗ and Easypaisa FAQs ↗ · checked 2026-11-12
The Easypaisa codes are written without a dial button here because they are not JazzCash codes; the Easypaisa codes page has them with dial buttons and the PIN reset code.
Pick your SIM’s network. JazzCash publishes two USSD codes, *786# and the card-block code *786*6*4*3#, and gives the card-block code “for Jazz customer”. The only official JazzCash statement naming a network for *786# is a 2019 JazzCash Facebook post, which told customers to dial it “from your Jazz/Warid number”. For the other networks JazzCash names the app and the helpline.
| What you want to do | Code |
|---|---|
| Open the JazzCash menu | *786# |
| Block your debit card | *786*6*4*3# |
| Create an account without the app | JazzCash’s terms say a new account can be created “using USSD”. Its current account page describes only the app; the only USSD steps it has published are in the 2019 Facebook post: dial *786# from your Jazz number and enter your CNIC’s date of issue |
Source: JazzCash money transfer FAQ ↗, JazzCash terms ↗ and a JazzCash Facebook post (2019) · checked 2026-11-12
| What you want to do | Code |
|---|---|
| Open an account | The JazzCash app |
| Block your debit card | The JazzCash app, or the helpline on 111-124-444 |
| Other help | Helpline 111-124-444 or WhatsApp 0325-4444786 |
Source: JazzCash create account ↗ and JazzCash contact ↗ · checked 2026-11-12
| What you want to do | Code |
|---|---|
| Open an account | The JazzCash app |
| Block your debit card | The JazzCash app, or the helpline on 111-124-444 |
| Other help | Helpline 111-124-444 or WhatsApp 0325-4444786 |
Source: JazzCash create account ↗ and JazzCash contact ↗ · checked 2026-11-12
| What you want to do | Code |
|---|---|
| Open an account | The JazzCash app |
| Block your debit card | The JazzCash app, or the helpline on 111-124-444 |
| Other help | Helpline 111-124-444 or WhatsApp 0325-4444786 |
Source: JazzCash create account ↗ and JazzCash contact ↗ · checked 2026-11-12
JazzCash’s account page says you can create an account “in few easy steps, on any mobile network”. The steps it lists are all in the app: enter your number and the OTP, your personal details, set an MPIN, then complete biometric verification with NADRA. JazzCash says the account is created once NADRA verifies you, and that you cannot make transactions for the first 2 hours after that, as a security measure.
On a Jazz SIM, dial *786# and choose from the menu. JazzCash’s schedule of charges for October 1 to December 31, 2026 lists a balance check by USSD at Rs1 and a USSD platform fee of Rs1 for each financial or non-financial transaction. The schedule says “JazzCash reserves the right to charge lower or up to the fee mentioned.”
For the rest of JazzCash’s fees (cash withdrawal slabs, bank transfers, cards), see JazzCash charges. For the daily, monthly and balance limits of each account level, see JazzCash limits.
*2262# is the code of the Asaan Mobile Account scheme, and Easypaisa uses it on Jazz, Zong and Ufone SIMs. PTA’s press release of December 14, 2021 says the scheme “allows opening of mobile banking account by dialing a simple code *2262# from any mobile phone (smart or feature phone) using a SIM of any mobile operator and making transactions without the need for internet connectivity.”
| Channel | Contact |
|---|---|
| Helpline from a Jazz number | 4444 (24/7) |
| Helpline from any network | 111-124-444 (24/7); other JazzCash pages print it as 051-111-124-444 and 021-111-124-444 |
| 0325-4444786 | |
| complaints@jazzcash.com.pk | |
| Agents and retailers only | 1344 from a Jazz number |
Source: JazzCash contact ↗ and JazzCash money transfer FAQ ↗ · checked 2026-11-12
JazzCash’s contact page asks you to have your CNIC and registered mobile number ready. If you are not satisfied with its response, the same page points you to SBP’s complaint portal, Sunwai ↗, and to the Banking Mohtasib Pakistan ↗. The full escalation route is on JazzCash complaints.
Warning JazzCash says: “JazzCash will never ask for your PIN, OTP, or password. If you receive a suspicious call or message, report it immediately on helpline 4444.” A WhatsApp chat claiming to be JazzCash from any number other than 0325-4444786 is not the number JazzCash publishes. In a public advisory on June 11, 2026, Jazz warned customers about phishing, fake reward offers, impersonation scams, deceptive calls and fraudulent messages.
JazzCash is run by Mobilink Microfinance Bank Limited (MMBL). The bank’s financial statements say it obtained its microfinance licence from the State Bank of Pakistan on September 12, 2011, and that it offers branchless banking services under an SBP branchless banking licence, through an agency agreement with Pakistan Mobile Communications Limited (PMCL), a related party. The bank’s ultimate parent is Veon Limited (MMBL financial statements, June 2025 ↗).
*786#, dialled from a Jazz SIM. JazzCash publishes no code for Zong, Telenor or Ufone SIMs and sends those users to its app.
JazzCash publishes none. On a Zong SIM, open your account in the JazzCash app, which works on any network. For help, call 111-124-444 or message 0325-4444786 on WhatsApp.
No. On a Telenor SIM, *786# is Easypaisa’s code. For JazzCash on Telenor, use the app.
Yes. JazzCash’s contact page lists 0325-4444786 as its WhatsApp channel (“Message us anytime”), next to the 4444 and 111-124-444 helplines.
On a Jazz SIM, dial *786*6*4*3#. On any network, block the card in the JazzCash app, or call 4444 from a Jazz number or 111-124-444.
Rs1 per transaction, and Rs1 for a balance check, under JazzCash’s schedule of charges for October 1 to December 31, 2026.
*786# from a Jazz/Warid number, 2019